Complaints

We aim to offer the highest possible standards of service.

We welcome general comments about the service and suggestions to improve our services to you.

We operate a complaints procedure as part of the NHS system which meets the national criteria.

If you would like to make a comment/suggestion or a complaint, in the first instance we invite you to either;

Phone: 0121 366 8790

or

Email: complaints@ipharm-uk.com

Following this if you feel your complaint has not been resolved to your expectations, please click on the Practice Leaflet tab above and see details of how to escalate a complaint further.

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